Instructor Led Webinars

Up to 16 hours of Instructor-Led Webinars: Choose your plan to determine how many hours you need

Certification alignment

Course aligned with official Salesforce administration: The full course includes all topics covered in the official Salesforce Exam Guide.

Self-Learning

The programme is mixed with live classes and Salesforce’s Trailhead path

Simulation Test

You will be prepared to pass Salesforce’s certification exam and complete a simulation test

End of Course Certification

By the end of the course you will receive a UniverTop Certification

How it works ?

Learn in live classes

Lessons will start on the indicated date. Classes usually start in the evening between 6-8pm (UTC+1h or +2h depending on season). If you work, please explain to your employer that you are about to pass an educational programme, so that you can join live classes with other students. Don't worry if you miss a class, you will receive a replay and be able to work on your own. If you are situated in a different time zone and this time is not appropriate for you, please contact Learning Advisor.

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Practice on real projects

Lessons are based on real projects from companies, so 80% of your time you are going to focus on preparing projects (configure Salesforce, prepare, presentation). In the full course you have access to our community, helping each other to succeed.

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Work with your mentor and career advisor

Full programme includes a personal mentor who will help you once a week if you are having difficulties. However, there is a lot of self-study so be prepared to spend between 3-5 hours per week to read Trailhead - a guided, learning path throughout the key features of Salesforce.

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What is Salesforce Administrator?

As Salesforce has grown exponentially over the years, the ecosystem we have created has become much bigger than Salesforce itself. Salesforce and its ecosystem of customers and partners is going to create 3.3 million new jobs and generate $859 billion in GDP impact globally by 2022. Through this growth within the ecosystem, new careers have become possible. There are now business analysts, implementation consultants, developers and admins that have built their career on the Salesforce platform – and have been amazingly successful in the process. While these positions have made many people from all walks of life successful, the positions are still relatively new within the traditional job market. A Salesforce Administrator is a business leader, deeply knowledgeable about how their company operates, intertwined in making all departments successful through process automations, and thus, integral to running a smooth & lean business.

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What you need to know about Salesforce

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What is Salesforce?

Salesforce.com, Inc. (usually abbreviated as SF or SFDC) is an American cloud-based software company headquartered in San Francisco, California. Salesforce is a customer relationship management solution that brings customers and companies together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. Salesforce has more than 150,000 customers in the world and more than 3 millions community members. Salesforce was ranked first in Fortune‘s 100 Best Companies to Work For in 2018.

What could be your career path?

Learning administration is the first step for those who want to work with this solution. Depending on your goals and priorities you can work as :

Salesforce Administrator

Salesforce Business Analyst

Salesforce Consultant

And then evolve to Salesforce Project  Manager, or specialise in Salesforce Sales Cloud,  Service Cloud or Community Cloud Consultant. Salesforce has 25 different certifications so learning to administrate this cloud-based solution may be the first step in your new career.  After gaining some experience, you may also become a freelancer. However UniverTop doesn’t advise you do this immediately, even if it looks like a great idea in terms of payment. You still need to practice and have your team to assist when you face difficulties; until you feel fully confident with the solution.

Is it possible to work remotely?

Salesforce is cloud-based CRM and logically you can work from anywhere since you have your laptop and speak the language of the country for which you work. However, not every company accepts remote workers. Many companies who are open for remote positions are situated in USA and there are some in UK. Often, even if the company agrees to remote work they prefer a candidate who lives in the same country as the company. However, as nothing is impossible UniverTop negotiate daily with companies the option to practice and work remotely. Our formal and new students receive our job board from companies and partners ready to engage remote workers.

What will you learn in Salesforce administrator training?

This course has been prepared for you to learn and practice core concepts of Salesforce administration. The learning programme was created in accordance with the official certification guide and is composed of 7 modules. These cover technical administration, functionality (such as the gathering of users requirements), understanding of various parts of the business process (sales, marketing, customer support), and how to create functional specification documents.

From the technical side you will also learn Salesforce security, creation of reports and dashboards, data migration and so on. This course is created for people who need to learn Salesforce, gain their first experience with the solution, prepare themselves to pass certification, adapt their CV for the IT market and be ready for the first interview.

The programme is for:
Those who want to learn an in-demand profession without technical background.
Sales representatives and marketing experts who need to work faster and more independently with Salesforce, or just add CRM skills to their CV’s
Small business owners who use Salesforce or are going to integrate it.

Student reviews

Eva Godat

Course: Salesforce for new admins
The courses are of excellent quality; customised, rich in content, with follow-up and tips, and always accompanied by supplementary material (links to articles, videos, exercises). My mentor Verolina is passionate and dedicated in her teaching. She did not hesitate to spend time to help me find answers to my questions, some on rather complex matters. Her teaching is clear and fun.

Kevin Dumarterey

Course: Salesforce for new admins
Verolina Kintop is an excellent Salesforce coach who loves to share her skills. She knows how to explain complex concepts and guide us to a self-contained Salesforce. Verolina is also an open person who shares her positive and negative professional experiences in order to show us the real life. Thank you for your work, your generosity, and your good energy.

Mélanie Dib

Course: Salesforce for new admins
Training is a good balance between theory and practice. It gives us a solid foundation and skills to understand the current environment and future business trends. Real life scenarios are easy to understand and put into practice. The course materials are detailed, well-illustrated, and with concrete examples. My mentor Verolina’s feedback and advice are very valuable as they allow us to avoid beginner’s mistakes and give us a global vision of what can be done with Salesforce.

Diana Osseyran

Course: Salesforce for new admins
I would like to say a big thank you to UniverTop and my personal mentor Verolina Kintop who helped me learn Salesforce administration. The beginning was not easy, but thanks to Verolina’s method of instruction, her organisational skills, ability to put her students at ease and to motivate them when they are stuck, I am able to confidently say today that I am ready to enter the job market as a Salesforce Junior Consultant and offer my services to the businesses in need.

Pick your plan

We currently have 3 different plans which allow you to discover the programme, take the first steps or enjoy the full experience. Don't hesitate to contact us if you need us to create a customised programme for you.

5 days crash course
75
One-time payment
  • Live virtual classes 
  • Training hours: 5 hours
  • 30-min personal carrer advice
  • Real projects 
  • Simulation certification test
  • Personal mentor & support
  • 1 month of non-paid remote practical work to get experience
  • Final project video-presentation sharing with companies partners
  • CV adapting for IT market
  • Job interview preparation help
  • Career advices & LinkedIn boost
  • Personal career help
10 days crash course
350
One-time payment
  • Live virtual classes 
  • Training hours: 10 hours
  • Personal path and homework
  • Real projects from companies: 1 project
  • Simulation certification test
  • Final project video-presentation sharing with companies partners
  • Personal mentor & support
  • 1 month of non-paid remote practical work to get experience
  • CV adapting for IT market
  • Job interview preparation help
  • Career advices & LinkedIn boost
  • Personal career help
2 month Full Programme
700
350 per month
  • Live virtual classes 
  • Training hours: 16 hours (1 to 1 mentoring) 
  • Personal path and homework
  • Real projects from companies: 4 projects
  • Simulation certification test
  • Personal mentor & support
  • Final project video-presentation sharing with companies partners
  • CV adapting for IT market
  • Job interview preparation help
  • Career advices & LinkedIn boost
  • Career help

Meet our team

We’re an international team of Salesforce experts, administrators and developers providing training in both English and French languages.

Verolina Kintop
CRM Expert, UniverTop founder

Salesforce definitely changes lives. People who jump into Salesforce find jobs, move to other countries, see their pays raised, become freelancers. In Paris, Salesforce freelancer may get about 600-700 euros per day ! I created this program to help people to improve their career in better way and become in-demand in the professional market.

Christian Lan Pin Wing
CRM project manager, Entrepreneurial

I've been working for different types of companies and always enjoying managing Salesforce implementation projects. In project management, communication takes one of the main roles and as an administrator you need to learn how to communicate with users in a daily basis. I will be happy to share my skills with you.

Sarah Chalah
Senior Salesforce Consultant

I am an experienced Salesforce developer with 5 certifications. Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Administrator. I will get you through both technical and functional Salesforce World.

Talk to Learning Advisor

Learning advisors are here to help you to choose the right learning path depending on your goals.

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